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Why is the Hippo Video icon not displayed inside the HubSpot email window even after the successful integration?

Please ensure the below use cases are followed:

  1. HV chrome extension is installed and logged in.

  2. HubSpot: Quick Record Widget is toggled On.

  3. Then, go to the HubSpot and refresh the page.

  4. Now, you'll be able to see the HV icon at the bottom of the email window.

Please contact the support team for further queries.

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