Introduction

This guide provides step-by-step instructions for users looking to disconnect their Hippo Video and  HubSpot integration. It covers how to disconnect Hippo Video from HubSpot, how to uninstall Hippo Video from your HubSpot account, and outlines the potential impacts on your account and data.

1. How to disconnect Hippo Video Recorder App from HubSpot

    Disconnecting Hippo Video from HubSpot is a straightforward process:

1. Log in to your HubSpot account.
2. Navigate to connected apps under Marketplaces.
3. Find Hippo Video in the list of connected applications.
4. Click on  Actions next to the Hippo Video listing. 
5. Select Uninstall.
   
   

Note:

          This action will stop the data sync between Hippo Video and HubSpot but won't remove any existing data.

2. How to uninstall HubSpot from Hippo Video

To completely remove Hibspot from your Hippo Video account:

1. Log in to your Hippo Video account.
2. Go to Settings, then Integrations.
3. Locate HubSpot - Hippo Video Recorder in the integrations list.
4. Select  Remove from the popup shown below, 
   
   

            Note:

            Uninstalling the integration will cease all functionalities and may delete any Hippo Video data stored within                HubSpot.

2. Impact on data after disconnecting/uninstalling

Disconnecting or uninstalling Hippo Video from your HubSpot account can have several impacts:

1. Data Sync Stoppage: Any ongoing data exchange between Hippo Video and HubSpot will cease.
2. Access to Features: Features that rely on the integration will no longer be available.
3. Data Retention: Depending on the integration's configuration, some data may be retained in HubSpot, while other data might be deleted. It's advisable to back up any essential data before proceeding with disconnection or uninstallation.
4. Workflow Interruptions: Any workflows, automation, or processes dependent on Hippo Video data may need to be adjusted or may cease functioning.

Final Steps:

After you're disconnected or uninstalled, it's recommended that you review your HubSpot account to make sure it operates as intended. Check your data, workflows, and any dependencies that might have been affected.

Need Help?

For further assistance or specific queries, please get in touch with HubSpot support or the Hippo Video support team at support@hippovideo.io.