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Hippo Video - Intercom Integration Setup

Requirements:

  • Hippo Video Account. Sign-up here if you are a new user. 

  • Hippo Video Chrome extension. 

To integrate Hippo Video with Intercom:

  1. Go to the Chrome Web Store.

  2. Search for Hippo Video under Extensions in the search bar on the left. 

  3. You’ll see Hippo Video: Video and Screen Recorder listed on the right. Click Add to Chrome to install the Hippo Video Chrome extension.

  4. Click on “Add extension” in the pop-up box.

  5. You’ll notice the Hippo Video icon is added to your browser once the installation is complete. 

  1. Navigate to a new tab, log in to Hippo Video using your existing credentials, or Sign up here, to create a new account.

  2. Once you have logged into Hippo Video,, click on the More icon > Settings > Integrations or Settingsicon > Integrations from the left nav bar.

  3. Under the Sales tab, switch the toggle state to ‘On’ found next to Intercom to enable integration.  

  1. To ensure completion of the integration, log in to your Intercom account in a new tab and look for the Hippo Video icon under any of the workflow.

  2. For example, click on the OperatorResolution Bot from the left panel.

  3. Click on the top-right corner of the screen. 

  4. You’ll find the Hippo Video icon at the bottom of your chatbox on the left.




To check out other topics related to this integration.    



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