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Embedding a video in Zendesk article from Hippo Video

With Hippo Video, you can now embed a video inside the Zendesk article that is made quite easy with just a few clicks. 


  • Hippo Video Account. 
  • Zendesk Account

To copy your embed code

  1. If you are a new user, click here to sign up for Hippo Video or go to the Videos and Documents.

  2. Select the video of your choice. 

  3. In the video preview page, click the Publish Video from the tab on the right and then click Embed Inline Embed.

  4. The sample Inline embed code looks like this,

  1. Click COPY CODE.

To paste the copied code

  1. Login to Zendesk with your existing credentials.

  2. On the top left side of the screen, click Add Article.

  1. Enter the title.

  2. Place the cursor in the content area and then click on </> Source Code.

  1. Now, paste the copied code in the desired HTML editor. 

  1. You will notice the video gets pasted as a thumbnail.

  1. Now, click . The video will play directly on the page where it’s embedded.

  2. You can always enter the full-screen mode by clicking on this at the bottom of the player and press the Esc button from your keyboard, to exit full-screen mode.

To check out other topics related to this integration, click here

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