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Integrate HubSpot chatbot inside Hippo Video sales page

Generally, the chatbot helps us automate your customer service. It allows customers the option of self-service and answers to a range of questions quickly & easily at any point. It is also a  key to optimize sales pages for a high conversion rate by engaging them on a more personal level. With Hippo Video, you can now integrate the HubSpot chatbot inside the Sales page of Hippo Video


  • Hippo Video Account. Sign-up here if you are a new user.

  • HubSpot Account. 

To integrate a HubSpot chatbot inside the Hippo Video sales page: 

  1. Click on the Library  icon from the left navbar > Sales Pages > Create New at the top.

  1. Hover the mouse over the template of your choice and click the Create Page button.

  1. Add your primary video and customize the sales page as you want it to be.

  2. Below the primary video, click the button and select the option as Chat from the drop-down & do the green tick.

  1. You’ll notice the options listed at the top based on your selection.

  2. Here, you can change the button text, button color, font type, font size, font style, and select chat type (chat used).

  1. Select HubSpot from Chat used drop-down and click the Chat configuration link.

  1. The HubSpot configuration dialog will appear.

Note: The Chat channel must be connected to your HubSpot account.

To get the tracking code from HubSpot:

Step 1: Connect your chat channel inside HubSpot: 

  1. Log in to HubSpot using existing credentials.

  2. Click on the Settings icon at the top right corner and click on the Inbox > Inboxes from the left-side panel. 

  1. Select the Channels tab and click on the Connect a channel button. 

  1. Click on the Chat card.

  1. Enter the details to create your first chatflow and then click on the Next button at the bottom right.

  1. Enter the chat availability details and then click on the Next button at the bottom right.

  1. Check out the preview of your chatbot and how it appears on your website.

  2. Then, click on the Publish button at the bottom right.

  1. Finally, the chat channel is connected. 

Step 2: Get the Tracking Code from HubSpot:

  1. Inside your HubSpot account

  2. On the top right corner, click on the Settings icon.

  3. From the left side panel, click on Tracking & Analysis Tracking Code

  1. Click the Copy button and copy the Embed Code

  1. Navigate to Hippo Video and paste the tracking code.

  2. Once you’ve done, click Save.

Note: The symbol indicates that the fields are mandatory to embed the chatbot inside the sales page.
  1. You shall receive a confirmation message at the top of the page.

  2. By clicking the Edit configuration link, you can modify the chatbot anytime.

  1. Once you’re done, click the Save and Next at the bottom right. You’ll be redirected to the sales page preview.

Note: Please follow the steps below if you do not wish to link the chatbot with the CTA button but rather wish to appear on the sales page automatically.

To integrate HubSpot chat inside HV for the existing sales page:

  1. Go to the Sales Pages and choose your preferred sales page from the listing where you wish to embed the Drift chatbot. 

  2. In the Sales Page Preview, click on Integrate > HubSpot from the right tab.

  3. Enter the tracking code and click Save. Now, you’ve successfully added the chatbot to your sales page.

  • The symbol indicates that the fields are mandatory to embed the chatbot inside the sales page. 

  • Click the Disable option to disable the integration from the sales page and the Delete option to delete the code from the Tracking Code.

Want to check out how your sales page looks after integrating a chatbot? 

  1. Go to sales page listing and copy the Page Link

  1. Open the new tab and paste the URL. 

  2. Click on the Chat with us button/icon underneath the video preview to initiate a chat with HubSpot.

How do I customize my chatbots that appear on the Hippo Video sales page? 

  1. Go to your HubSpot account. 

  2. On the top right corner, click on the Settings icon.

  3. Click on Inbox Inboxes from the left side panel.

  1. Hover the mouse over the chat and click Edit.

  1. You’ll find various options to customize your chatbot such as Chatbot display color, Chat widget placement (left/right), etc.

  2. Once done, click Save at the bottom left corner. The changes will get applied to the upcoming chatbot.

Note: In the case of multiple chatbots inside HubSpot, you have an option to decide when the bot should appear on your sales page by setting conditions in the Target section inside HubSpot. For more details, please click here, to learn and explore the possibilities.

To check out other topics related to sales pages.

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