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Set up the custom domain

Customizing the domain and subdomain URL will help you promote your brand. Hippo Video allows you to redirect visitors to your website using your own domain and subdomain instead of using third-party platforms.

Note: You can check out our plans here.

Here's a quick video on how to set up the custom domain:

What is a Domain Name?

A domain name is the address of your website that people type into their browser to access your site.

What is a SubDomain?

A subdomain is part of your primary domain name. Subdomains allow you to organize and navigate to different sections of your site. With your main domain, you can create any number of subdomains.

For example,,

In this example, ‘video’ is the subdomain, ‘hippovideo’ (your website) is the primary domain and ‘.io’ is the top-level domain. As a subdomain, you can use any text you want, as long as it's easily accessible.

What is a Custom Domain?

Custom domains are those that are owned solely by you. 

For example, is your custom domain if your website is

Set up a domain for your sales page template:

Before sharing your sales page template, you have the option to use the default subdomain (, or your own custom domain (

How do I set up a subdomain and custom domain inside Hippo Video?

  1. Log-in to  Hippo Video with your existing credentials.

  2. Click on the Settings icon from the left navigation bar and select Branding or click on the More icon from the left navigation bar and select Settings > Branding.

  1. Scroll down to see the options.

  1. Add your Custom domain in the space provided.

  1. Optionally, you can add your sub-domains in the Sub-domain field.

  1. To set up Custom Domain, you need to configure your domain with a unique DNS record provided by Hippo Video

Note: DNS is a system that converts textual domain names into numerical IP addresses, which are needed to locate and identify web services.

For more details on creating a sub-domain from Namecheapclick here and Googleclick here.

  1. Please enter your Video Portal URL and submit your request below. The certificate process might take a week.

  2. Once you’ve added the domain, click Save at the upper right.

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