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Features - FAQ

  • Can I download my videos?
  • Why is the video preview page in HV not loading in mobile browsers?
  • Why am I not able to download videos?
  • Can I delete multiple videos?
  • Why does the imported video don't populate the duration?
  • How do I change my billing cycle from monthly to annual billing?
  • Do I receive an invoice after making a purchase?
  • Do I have an option to restrict my content and set content privacy within my organization?
  • Why am I not able to see GIF thumbnails inside the Gmail compose window?
  • Why does nothing happen when I try to record the screen on Mac?
  • Which browsers are supported by Hippo Video?
  • Why am I asked to check my system date & time before recording a video?
  • Why can't I download the Hippo Video Chrome extension?
  • Why do my details show up in the video analytics for the videos that I shared with others?
  • Why can't I add a video to the testimonial campaign?
  • Why is the video thumbnail not loading?
  • What should I do if I want to have a Virtual Background (VBG) option for my videos?
  • ​​How to share Reprise links with Hippo Video?
  • Do we have any limitations on language generation?
  • Do we have any restrictions on the number of languages we can upload?
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